Design lead has over 15 years of experience of user centric development and validation of digital tools. Previous experience from the private sector has built up an in-depth knowledge of best practices in the digital space. For the past 8 years her focus has been on the Human Centered Design approach in the development and humanitarian context designing tools to serve the most marginalized. This involved extensive field work and meeting users in their true environment, building up a solid understanding of challenges, needs and realities of many for the affected communities. She also has experience of training, mentoring and coaching local field staff in HCD practices and user research and has been leading and overseeing all of the UX research projects at CLEAR Global